Radiance Investigations · Contact
Contact Radiance Investigations.
For introductions, referrals, or a new matter, contact Radiance to discuss your investigative needs. Based in the greater San Antonio area, the practice supports insurance-defense and claims work across Central Texas and throughout the state.
Direct contact
Investigations@RadiancePI.com
(210) 272-7860
Describe the case questions, requested services, location, and timing. New client arrangements, scope, and budget are discussed directly.
For existing clients
Continue to email assignment instructions and relevant materials directly, or use your client portal login. Please include the case reference and any deadline or communication requirements.
Client portal access is arranged directly after client setup. Final reports and media are primarily available there. You do not need to complete a website form to send an assignment.
An online assignment form is also available when useful.
Case materials and communication
Keep general website inquiries brief. For case materials, use your established client communication method or client portal account, and discuss any special handling requirements directly. Surveillance updates are provided verbally or by email within 24 hours of the work.
Website privacy notice
Updated October 16, 2026
Information you provide
The inquiry form collects your name, email address, optional telephone number, and message. Radiance uses this information to respond to your inquiry and discuss requested services. Please avoid including sensitive subject information or case documents in a general inquiry.
Website hosting and visitor information
This website is hosted by Squarespace. Squarespace processes technical visitor information such as IP address, browser and device information, and pages visited to operate the site and provide website analytics. Google Analytics is also configured on this website to measure visits and interactions. Google may process browser and device information and website activity through this integration. Cookies and similar technologies may be used for site operation and analytics. You can manage cookies through your browser settings; blocking cookies may affect some website features.
For details, see how Google uses information from sites using its services.
Service providers and other websites
Inquiry information is processed through the website and email services used to receive and respond to messages. Client case submissions and portal activity use a separate client portal service. Following links to social networks, licensing resources, or other external websites takes you to services with their own privacy practices.
Questions about your information
Contact Investigations@RadiancePI.com or call (210) 272-7860 with questions about information submitted through this website or to request an update or deletion. This notice describes the public website; case-specific document handling is discussed directly with clients.
Radiance Investigations, LLC · Based in the greater San Antonio area
Texas DPS License No. A11601701
General inquiry
You can also use this form for a brief introduction or general question. Existing clients may email assignment instructions and supporting materials directly or use their client portal login.
Investigations@RadiancePI.com
(210) 272-7860
8235 Agora Parkway
Suite 111, # 672
Selma, Texas 78154-1335